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As the manufacturer of Venstar branded thermostats we offer training and support primarily to our distributors and their dealer/contractors. Periodically firmware updates are released by the manufacturer to add features and/or performance enhancements. I used this to add a wire to my 4-wire setup so that I could add a Nest. *NOTE:  Many of our commercial thermostats have advanced security features that also disable certain button functions.  If some, but not all, of your buttons are locked out, then you will need to disable the security setting.  Consult the Owner’s Manual of the thermostat in order to disable the security setting of your thermostat. Add-A-Wire Model #ACC0410 In applications where additional wiring cannot be run, the Add-A-Wire accessory can be used to add a wire to the thermostat. Remove the wire on ‘Y1’ terminal and pair it with the ‘Blue’ colored wire on the wire pair. If required, mount the Add-A-Wire accessory with 2 screws (not-provided). This is a common problem when replacing a mechanical thermostat or a thermostat powered by batteries. Skyport Mobile Control your Venstar WiFi connected thermostat from across the … These older thermostats require 4 wires, but newer more sophisticated thermostats require a 5th wire known as the Common wire to power the digital display. The accessory is also used to fix a broken wire, to make one thermostat work like two, add cooling to a heat only system, or add a common wire to a 4-wire system. /Font << /F12 12 0 R /F16 16 0 R /F20 20 0 R /F24 24 0 R /F28 28 0 R /F32 32 0 R /F36 36 0 R /F40 40 0 R >> Smart thermostats have sophisticated schedulers and wireless Internet connectivity, so they need more power.If you own even a slightly older home, then the chances are that you don’t have an extra wire and can’t readily use a modern wireles… In applications where additional wiring cannot be run to your programmable digital thermostat, the Add-A-Wire accessory can be used to add a wire to the thermostat. Venstar's Powerful Web App for Skyport Cloud Services Provides New Power to Monitor and Control. Correction: Determine what is causing the high temperatures to occur - dirty filter, etc. The 'Y' cooling terminal has nothing attached. Skyport connected thermostats will constantly try to connect to the Skyport Cloud Services servers, if you successfully configured a WiFi connection and the Skyport option is enabled. /MediaBox [0.0000 0.0000 612.0000 792.0000] The Nest site said that my setup was 99% compatible with the Nest, so when I hooked everything up (pre-Venstar) and the gas igniter wouldn't light, troubleshooting pointed to the lack of a common wire. For corporate networks, check your router's firewall settings. Wires running from accessory are 9-in. Caution: if your heating and cooling system is powered during the thermostat installation process and you accidentally touch the R (red) power wire to the C (blue or brown) common wire, then you will permanently damage either the equipment fuse or the transformer in the equipment. Note: The thermostat requires a dry contact signal to control this function.  That means that NO VOLTAGE can be presented by the external timeclock.  If your device doesn’t provide a dry contact output or you are trying to slave multiple thermostats to the single device, you must use isolation relays for each thermostat.  Contact support via the widget on this webpage to contact us for more information. Venstar Inc. 08/07 Use with most Air Conditioning & Heating Systems including: 1 or 2 Stage Electric Cooling & 3 Stage Gas Heating, Heat Pump, Electric or Hydronic Heat. An unsuccessful connection attempt will cause your thermostat to schedule a retry a few minutes later. A manual will help you to define the problems and possible reason of failure and fix the technical issues on your own. One thing to be aware of is that none of the Venstar connected thermostats require skyweb access to function. Popping the thermostat off/on the subbase will cycle power to it. /Parent 2 0 R Jumper Setting – Pull your thermostat away from the sub-base.  The jumpers will be located in the upper right hand corner of the circuit board.  Locate the top jumper that can be set for EH or GAS operation.  Place the jumper on the two pins closest to EH. %���� 10 0 obj There was no wire attached to the Y terminal and instead a wire … Venstar Add A Wire installation diagram on whiteboard with brief description of connections. Most of these dealers/contractors sell & professionally install Venstar products. To control thermostats using an external timeclock, simply connect the two wires from the relay output on the timeclock to CK1 and R on the thermostat.  You should set the ‘dry contact use’ step for the function that you want to achieve. Depending on your model, the dry contact can force the thermostat to enter energy savings setpoints (like Vacation or Holiday) or to switch to comfort setpoints (Occupied). Release both buttons, then press MODE once to get to the temperature calibration screen. Correction: Program the Electric Heat (EH) setting of your thermostat.  This will entail changing the jumper settings on the thermostat circuit board or selecting electric heat (EH) operation in the advanced setup programming. Today's Posts; Mark Channels Read; Member List; Calendar; Forum; HVAC Wireless Controls; Wireless Thermostats; If this is your first visit, be sure to check out the FAQ by clicking the link above. Wires running from accessory are 9-in. The thermostat (if powered) will still be controlling the space to the last mode/setpoints and running a schedule normally if it was in that mode. Works great. Correction: If your thermostat is gas/electric compatible, follow the instructions below to program the thermostat for gas/electric operation.  This will entail changing the jumper settings on the thermostat circuit board or selecting gas/electric operation in the advanced setup programming. We sell the Voyager T3700 as a package with Venstar’s easy-to-set-up ACC-VWF1 WiFi Module. Venstar thermostats are sold only to authorized distributors in North America. Correction:  Insulate the hole behind the thermostat with insulation, spray foam, or even duct tape - whatever will stop the airflow from behind the wall. Option #3: The final way to add a wire is to contact a licesned HVAC contractor. Here, you can find the troubleshooting instructions for a few popular Venstar thermostat models. Before performing calibration, please allow your thermostat to have been powered for at least an hour in the location of intended use. Add-A-Wire accessory … To start viewing messages, select the forum that you want to visit from the selection below. First, disconnect power from your heating and/or cooling system. Firmware releases after rev. >> Long. If the indicated signal strength is below 60%, try moving the router closer to the thermostat or placing it in a more open area with fewer obstructions. Jumper Setting – Pull your thermostat away from the sub-base.  The jumpers will be located in the upper right hand corner of the circuit board.  Locate the middle jumper that can be set for GAS or HP operation.  Place the jumper on the two pins closest to HP. There are three ways to add the common wire to a four wire installation: Note: Before starting, we recommend that you take a picture of the original wiring to the old thermostat as reference to help remember what terminal each thermostat wire was connected to. /Contents 10 0 R Add-A-Wire allows two thermostat signals to be controlled from one thermostat wire. The Venstar ColorTouch T7850 is a good option if you are ready to upgrade your thermostat. Ugh, that overly long wire at terminal C is almost touching the R7 resistor. /Type /Page After disconnecting power from your heating and/or cooling system, move the wire connected to the G terminal (typically green) that controls your indoor fan to the C terminal (common) on the thermostat. 1 year ago. Excellent product and very easy to install. Configurator. Check the circuit breaker for the unit and make sure it has not been tripped. Long. Potential sources can include buying guides for Venstar Add A Wire, rating websites, word-of-mouth testimonials, online forums, and product reviews. /ProcSet [/PDF /Text] Symptom:  This is usually caused by a high temperature safety limit opening on the furnace. When the safety opens, the furnace shuts off the burners and disconnects the 24VAC to the thermostat causing the thermostat clock to stop.  In order to cool down the heat exchanger, the furnace blower will remain energized for approximately 15 minutes before restoring power to the thermostat and, if there is still a call for heating, allowing the furnace to re-energize.  In this situation homeowner may never notice a problem, except that the clock will be off by the number minutes power was disconnected. Venstar T0140 Thermostat Troubleshooting. You DO need C wire … << This manual was produced reflecting the most current firmware/feature set at the time of publication, firmware rev. Allows 5 wire thermostats to use only 4 wires. © 2020 Venstar Inc. All rights reserved. Press MODE to exit once completed. Jumper Setting – Pull your thermostat away from the sub-base.  The jumpers will be located in the upper right hand corner of the circuit board.  Locate the bottom jumper that can be set for GAS or HP operation.  Place the jumper on the two pins closest to the GAS. It's attractive and easy to navigate. Step 1 – Location The Add-A-Wire accessory can be mounted inside the HVAC unit or inside the control box. Option #2: The second way to add a wire is to install the ACC0410 Add-A-Wire accessory. Followed YouTube instructions. Note: Common wire required. View and Download Venstar T2900 installation instructions manual online. Control your Venstar WiFi connected thermostat from across the couch, or across the world. Page 4 4 existing wires with Add-A-Wire™ to accommodate a single stage heat pump. made in United States. stream You may contact any of these distributors for an HVAC contractor referral in your area. After installing the add-a-wire for the common wire, the battery voltage of the nest has been sitting at 3.92 and should now be problem free. /Resources << Our distributors sell our products to their dealers and contractors. Please visit the Distributors section of our website to find the nearest HVAC wholesale distributor to your location. Control the WiFi-enabled Voyager from your smartphone, let it tell you the weather outside and use it to automatically maximize your #OhmHour earnings. It converted my 4 wires to 5 wires without running any additional wire. Must have for all nest users with 4 wires. Set the unit for seven day programming, single day, or five-and-two day programming. Now use the Yellow wire to carry the Add-A-Wire signal. Advanced Setup – Press the MODE and PROGRAM or MODE and FAN buttons to enter advanced setup.  Then press the MODE button repeatedly until HP appears in the middle of the screen.  Press the DOWN button so that OFF is displayed.  Press PROGRAM or MODE and FAN buttons to exit advanced setup. To your location almost touching the R7 resistor is simple and very inexpensive you. & professionally install Venstar products 4 4 existing wires with Add-A-Wire™ to a. 2-Wire kit and the 18/5 thermostat wire and meditated for two days on how to wire it correctly have all. Their how-to video video from Venstar about adding a common wire not available here... Brief description of connections products to their dealers and contractors HOME or OFFICE use ©Venstar 08/07... The Venstar T3700 Explorer Residential Digital thermostat 2H/1C with WiFi or ZWave Capability dealers and contractors G ’ terminal pair. Your place of purchase should be receiving 24V AC across the world accessory should not run. 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